This issue is almost always due to either low available storage or low available memory on the player's device. Older devices with 512MB of random access memory (RAM) and less than 1GB of available storage will begin to experience issues in their game, such as their clothing items disappearing. This will often show up as the blue polka dot dress on their recruits and as hourglasses. When this occurs, please try increasing your available storage by deleting any unused apps and backing up old photos and videos, and closing all other apps running in the background to maximize your available memory.
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