This is a known issue that can occur during a Fashion Showdown match where both participants get 0% Votes. When this occurs, please take a screenshot of the match with the 0% votes, and send it to us along with your Support ID, and we will be happy to return your entrance fees and boost purchases for this match.
You can submit a request using the link below:
https://pocketgems.zendesk.com/hc/en-us/requests/new
0 Comments