If you have issues receiving passes in your game, you can contact support by doing the following:
- Go into your app.
- Find the "Read" tab at the bottom of the app (there will be a Write tab and a Friends tab, too).
- Scroll to the bottom of the "Read" tab in your Episode app, tap "Tap for Support and Legal Information" and "Contact Support." This will take you to a page where you can submit a ticket about your missing passes.
- Be sure and include your Support ID when you submit a ticket - we can't credit your game without it! To learn how to find your Support ID check here.
- If you used Google Wallet or Amazon, please be sure to also include the email address associated with those accounts.