Where can I find my Support ID?

Wilson -

To locate your Support ID:

1) Launch your game

2) Tap the "Menu" box in the lower right corner of your Secret Passages game.

3) Tap the "Settings" gear icon

4) Tap the "About" notebook icon

5a) iOS users can find their Support ID on the second line in the "About" screen

5b) Android users can find their Support ID on the bottom right of the "About" screen

 

If you are an iOS user and cannot open your game, you can locate your Support ID by:

1) Tapping on "Settings" on your device 

2) Scroll down to the game you are having issues with

3) Tap on the game you are having issues with

4) Copy / Paste your Support ID to your support ticket

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