How do I get the currency that I paid for but didn't get?

John -

Sometimes it can take a day or so for your currency to appear in your game. If you still haven't received your purchase after waiting, please submit ticket to us by clicking the "Contact Support" button above. Make sure to include your Support ID so we can help you resolve this issue much quicker.


Here's how you can find your Support ID:



In-Game Support ID:


1) Go to the "Options" or "Settings" button in your game


2) Go to the "About" section, and you should see your Support ID listed at the very top. Your support ID will be a variation of alphanumeric characters no longer than 10 digits. 


Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk