I Paid for Something in Campus Life, But It Hasn't Shown Up. How Can I Get Reimbursement?

Jesse -

Sometimes it can take a day or so for your currency to appear in your game. If you still haven't received your purchase after waiting, please submit ticket to us by clicking the "Contact Support" button above. Make sure to include your Support ID so we can help you resolve this issue much quicker.

Here's how you can find your Support ID:

Inside of Campus Life:
1. Tap on 'Play'
2. Tap on 'Settings'
3. Tap on 'About'
4. Send us the PGID located on this page in your reply.

Outside of Campus Life (ie: if you are unable to load the game):
1. Tap on your device's 'Settings' icon (a grey wheel icon).
2. Scroll down on the first page and tap 'Campus Life'
3. Send us the Support ID located on this page.
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk