If you have issues receiving passes in your game, you can contact support by doing the following:
- Go into your app.
- Find the "Read" tab at the bottom of the app (there will be a Write tab and a Friends tab, too).
- Scroll to the bottom of the "Read" tab in your Episode app, tap "Tap for Support and Legal Information" and "Contact Support." This will take you to a page where you can submit a ticket about your missing passes.