If I Delete The Game From My Android / Kindle Fire Device, Will I Lose My Data?

John -

You might lose your progress if you delete/reinstall.

Certain games will allow you to load your previous game via your Pocket ID (i.e. Animal Voyages & Epic Empire: A Hero's Journey). 

If you want to transfer your Episode game to another device, send us the Support IDs for both devices. Here's how: 

You can visit this FAQs to learn how to get your Episode support ID: https://pocketgems.zendesk.com/hc/en-us/articles/202013693-How-do-I-find-my-Support-ID-

If you log into the game on your device and your account is back to level one, or is not an account you recognize, please contact our support team and let them know your information.

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