I can't download or update my game! Can you help?

John -

If you're having trouble downloading/updating apps from the App Store, this is usually an Apple server issue, and we can't always directly fix it on our end. 

If you can't download one of our apps from the App Store, here are a couple of things you can try:

  1. Restart your device by turning it off and then back on, and then try the download again.
  2. You can also try to download the app on your computer from iTunes and then sync the app to your device.

Either of these 2 suggestions should work if you are having trouble downloading our apps, but if they don’t, please contact Apple Support for further assistance.


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