Android keyboard won't show in app. / Can't enter name when prompted in a story.

Lauren -

We've received reports that some Android players are unable to enter their name or enter text into textbox fields in the app due to an issue with the on screen keyboard not displaying. 

The team is currently investigating this issue and hope to have a fix for it available as soon as possible.

Possible troubleshooting steps include:

  • Switching to a different keyboard in Android settings. 
  • Checking to make sure your Android OS version is up to date.
  • Checking to make sure your Episode App version is up to date.
Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk