[UPDATE] My story isn't saving my progress and keeps returning to episode 1.

Lauren -

[UPDATE] - This issue has now been corrected with update 5.61. Update 5.61 should be available for all Android and iOS devices within the next few days. Please check your app to see if this update is available for your device. If you do not yet see this update available for your iOS device, please check back at a later time. You can locate your app version by going to the Settings menu in your app, and locating 'Version' in the Support section of the Settings menu. The Version number may look like: 545 + 398,0. The '545' is the updated version number without the decimal. If this number says '561', then this issue should now be repaired on your device and you can begin reading your stories once again.

After updating to 5.61, if you are still experiencing issues with your official stories losing progress, please submit a support ticket for further assistance. 

Thank you once again for your patience and understanding.

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There is currently a known issue with progress not saving for these official Episode stories for some of our readers:

* Summer Share
* Demi Lovato: Season 2 and 3
* Mean Girls: Senior Year and Sorority Rush
* Georgia: Season 2
* Campus Crush
* Troublemaker, Double Trouble
* Pretty Little Liars

The team is actively investigating this issue, and we hope to have it repaired as soon as possible. Any progress made in these stories should still be saved and you should be able to continuing reading normally once the fix becomes available. If you have attempted to replay these stories and are repeatedly experiencing lost progress resulting in lost passes, please submit a support ticket for further assistance.

Please note, stories submitted by our talented community of authors should be able to progress normally and are not affected by this issue. 

 

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