Pocket Gems Help Center
- Common Technical Questions
- Purchase Related Questions
- Night at the Museum: Hidden Treasures
- Runway Life
- Tap Paradise Cove
- Secret Passages: Hidden Objects
- Animal Voyage: Island Adventure
- Campus Life
- Episode - Choose Your Story
- Epic Empire: A Hero's Quest
Promoted articles
- How do I find my Support ID, or my Android system info?
- How do I find my Support ID?
- How do I get the currency that I paid for but didn't get?
- How do I get a refund from my Android device?
- I purchased the rubies/coins and did not receive the free amount!
- Why is my game crashing after viewing Video Ads?
- How do I find my Support ID?
- Download Links
- I want to transfer my Paradise Cove game to a new device. How do I do this?
- Where has Erik the Red gone?
- How Do I Get A Refund From My Apple Device?
- How do I get the items that I paid for but not yet received?
- How do I equip my jewels that I crafted?
- Help! Loss of game progress (February 12th)
- Why Is My Name Wrong In The Leaderboard?
- Download Links
- How do I transfer my game to another device?
- How do I find my Support ID?
- How do I set up my Pocket ID?
- I can't seem to rescue my next animal! What's going on?
- How do I find my Support ID?
- Can My Seasonal Keys Carry Over to the Next Season?
- How do I find my Support ID/PGID?
- Download Links
- Can I transfer my game to another device?
- How do I find my Support ID?
- Download Links
- How do replay slots work and how can I purchase/use them?
- Why can I only enter one referral code?
- I love playing Episode and want to write my own story! How do I start?
- I Paid For Something In Epic Empire, But It Hasn't Shown Up, why?
- How Do I Get A Refund From My Apple Device?
- How Do I Get A Refund From My Android Device?
- How Do I Get A Refund From My Amazon Device?
- How can I get more Starstones?
- How do I find my Support ID?
- Download Links